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Xmas trip Loved the hotel !
The robot maid was really good the kids loved ... read moreLoved the hotel !
The robot maid was really good the kids loved it .
The staff were very friendly and helpful , the underground car park was good and safe .
Great hotel very clean good location good food ! I just wish it was dog friendly! We would go all the time if it was read lessX7063EAjustinh29 Dec 2020Bliss Hotel Southport We visited this lovely hotel, as a party of 3 people, for a weeke... read moreWe visited this lovely hotel, as a party of 3 people, for a weekend break in Southport just 4 days after the second Covid19 lockdown ended.
The hotel was spotlessly clean and procedures were in place to keep everyone safe. This was all expertly managed and all the hotel stafff we met were friendly, helpful and professional.
We had booked 2 rooms for our visit and they were both a good size with excellent views and very well equipped.
The breakfast was very good on the first morning but a little disappointing on the second morning. However, I am certain this is a tricky area to manage safely during the current circumstances and the staff were clearly doing their best.
There is secure parking available under the hotel but you need to be aware this is shared with the nearby casino. I managed to unwittingly take a casino ticket from the car park entrance and subsequently had a little difficulty exiting the car park when we checked out.
This was resolved by the hotel receptionist (thank you!) and I hope I wont receive an unexpected bill for parking from the casino!
We would all visit this hotel again. More read lessCompass79722207 Dec 2020Fabulous Break We booked a dinner bed and breakfast overnight stay, we arrived o... read moreWe booked a dinner bed and breakfast overnight stay, we arrived on a wet and windy Saturday afternoon and were directed to the car park. Quick trip in the lift to reception where we were informed we had been upgraded into a larger double. We chose our evening meal time [covid restrictions mean closure at 10pm] and decided on a late breakfast time we were given a complimentary late checkout. We had a mooch around Southport and then back to the hotel for a coffee. Evening meal at 7 was outstanding with the best halloumi fries ever. Cocktails were 2 for 12 and were made fresh at the bar. Breakfast was outstanding fresh with hot tea and coffee, all in all an excellent break with great customer service. We will be back hopefully when Covid is long gone read less
hughesclan201725 Oct 2020Brill hotel Just come back from a one night stay and absolutely could not fau... read moreJust come back from a one night stay and absolutely could not fault this hotel. The room was large, clean and had everything we needed. The bed was extremely comfy. The staff at reception were welcoming and the decor was lovely and modern. The breakfast was gorgeous and was served hot and quickly. The hotel even took into consideration my request for a view when booking the room and they delivered just that. Covid measures where in place, every staff member wearing a mask and hand sanitiser around the hotel, we where also socially distanced from other guests during breakfast. We did have some confusion when parking but after calling reception they sorted it right away. We will definitely be staying again! We had a great time ! read less
OSB200023 Oct 2020Birthday meal My daughter picked Bliss Hotel for her birthday meal last Sunday.... read moreMy daughter picked Bliss Hotel for her birthday meal last Sunday. We had a fantastic time, everyone was very friendly and welcoming. Food was delicious, I absolutely loved my gnocchi in tomato sauce, definitely my new favourite dish. Thanks to Bliss team my daughter had an amazing and memorable experience. We will be returning in the future to explore the rest of the menu. read less
DagmaraW5823 Oct 2020Love this hotel. My wife and I have stayed here several times for short breaks, ou... read moreMy wife and I have stayed here several times for short breaks, our last visit was a few days before lock down but even then the hotel was taking precautions. We should have stayed again a few weeks ago but had to cancel due to current circumstances. Love the hotel, large but well run, fantastic staff, special thanks to Kirstene who looked after us and made us feel very special. The restaurant here is excellent with a good and varied menu, we will be returning as soon as we can. read less
667garryc14 Oct 2020Early autum break In the current difficult difficult times for the hospitality indu... read moreIn the current difficult difficult times for the hospitality industry the Bliss is like a beacon in the darkness, super hotel, fantastic staff and great food. Funky funny signage through out that gets the messages across without being too forceful. Love the bright coloured painted lifts, the baliense style dining area, large windows look out over the lake toward the sea, the staff had been made aware of my gluten intolerance and the chef certainly made sure I was looked after, proper breakfast served on plates with cutlery. The rooms are large and airy, crisp bedding, lovely toiletries, underground safe parking at £10 a night or free if you book direct to the hotel, could not fault this hotel in any way, I'm putting it up there with the waldorf astoria, if you want looking after do not miss this hotel, will definitely be returning as soon as we are able read less
Tylerglo08 Oct 2020Excellent stay This hotel is really good, it’s location, cleanliness, rooms, sta... read moreThis hotel is really good, it’s location, cleanliness, rooms, staff and breakfast all deserve top marks. Our experience was great even before checking in, I had booked via a 3rd party site but on emailing the hotel to ask about parking, James Wood the events manager explained that by booking direct with the hotel I could have free parking and a discount. I took his advice and he was spot on as I got the room and parking for less by booking direct. The room was really nice, clean and comfortable and I can’t fault it at all. The breakfast was really good, plenty of choice and good portion sizes and the staff serving were friendly and helpful. I would recommend the hotel highly and will stay again when visiting Southport. read less
CarJ_1305 Oct 2020Bliss hotel Southport I booked this hotel for my boyfriend’s 30th birthday in December ... read moreI booked this hotel for my boyfriend’s 30th birthday in December 2020 and couldn’t recommend it enough. The staff were so helpful. We had to re-arrange due to lockdown and not only did they honour the price, they gave us an upgraded room on arrival and even sent the robot up with extra coffee pods for us. The room was lovely, it had contemporary furnishings, a nice bath, a huge comfy bed and a beautiful view over the lake. The location is spot on, right next to the pier and a 5 minute walk to bars and restaurants. Breakfast the next morning was really enjoyable, even with Covid restrictions. Overall, we had a brilliant time and would thoroughly recommend this hotel to anyone who wants a nice night away for a fair price. More read less
938vickya06 Dec 2020