Loved it here My wife and I have stayed here three times. The first two times w... read moreMy wife and I have stayed here three times. The first two times we were pleased. The third time, which was a few days ago was a bit disappointing. It has probably been about three years since we last stayed here, and the place seems to be getting run-down. The rooms were clean enough, but I think there just needs to be some updates. The lobby is very uninviting compared to other hotels I have stayed. The complimentary breakfast was good and satisfying. read less

Fine Hotel in Brilliant Location with Fabulous Views This hotel is in a superb location and offers great views of Sout... read moreThis hotel is in a superb location and offers great views of Southport. On arrival, the hotel has an underground car park which is ideal, and this leads to reception. Unfortunately, the auto check in machine wasn't working and so we had a short queue to check in at the desk. The staff at reception were great and we were given a slightly better room as it was ready and the one we should have had, wasn't so that was fine. The bar and restaurant staff were perfectly friendly, the breakfast was really good and check out was without problem. We took the lift down to the basement car park and drove away without any issues. The stay was great and we will definitely return. More read less

Recent stay Just returned from a 1 night stay (1st May) and had a fantastic s... read moreJust returned from a 1 night stay (1st May) and had a fantastic stay. We stay at the hotel regularly and wouldn't choose anywhere else. A big thank you to Janice the guest relations manager who always goes above and beyond, no matter what. Also thank you to the maintenance guy who again always makes guests feel welcome when he is around, doesn't cost anything to say hello or smile.
All staff make you feel welcome, rooms are spotless and the bar area is a nice place to sit, relax and have a drink. Breakfast is back to normal now, serve yourselves and again was lovely and well presented.
Can't wait to return in a few weeks time. More read less

Great secure parking. Lovely clean bedroom, and very comfy bed. L... read moreGreat secure parking. Lovely clean bedroom, and very comfy bed. Lovely reception and bar area. Very pleasant staff, and great breakfast. read less

What a great hotel We stayed at this hotel over Easter what a find . The rooms are a... read moreWe stayed at this hotel over Easter what a find . The rooms are amazing and the bed very comfortable. Staff very helpful and friendly. The view from our window was fantastic and the secure parking a bonus . Would recommend this hotel and hopefully will return soon read less

Family break made more special by amazing service and staff. The hotel is in an excellent location, with all amenities and amu... read moreThe hotel is in an excellent location, with all amenities and amusements needed or desired in walking distance. The hotel itself has a laid back feel, with quirky interiors, with staff dressed in their own attire( as mentioned in previous reviews) yet they were smart and appeared (and were) professional. The more casual look did not distract from the service and we did not struggle to identify any staff members. I’m unsure why this would be an issue for any guest, and it is perplexing why this has even been mentioned in other reviews. The hotel was spotlessly clean-how they keep this up with quirky, habitatesque furnishings is beyond me- well done!! We were given a warm welcome by a friendly and helpful receptionist manager, inviting us to book in for breakfast. Breakfast was perfect-hot and cold options, sweet and savoury- cereals,breads,small muffins etc. i personally did not have an issue with the coffee cups- it functioned as a cup and was in keeping with the decor. It’s a cup?! Staff were in hand and hot food option was topped up regularly. My child ate very well in the morning, which is a first for us. The room was spacious, warm, comfortable and clean. Plenty of towels, hot god shower and the bed was comfortable. If you wanted your room cleaned,you merely hung a sign on your door-perhaps this was why some reviews state it wasn’t done? All welcome information... The hotel is in an excellent location, with all amenities and amusements needed or desired in walking distance.
The hotel itself has a laid back feel, with quirky interiors, with staff dressed in their own attire( as mentioned in previous reviews) yet they were smart and appeared (and were) professional. The more casual look did not distract from the service and we did not struggle to identify any staff members. I’m unsure why this would be an issue for any guest, and it is perplexing why this has even been mentioned in other reviews.
The hotel was spotlessly clean-how they keep this up with quirky, habitatesque furnishings is beyond me- well done!!
We were given a warm welcome by a friendly and helpful receptionist manager, inviting us to book in for breakfast.
Breakfast was perfect-hot and cold options, sweet and savoury- cereals,breads,small muffins etc. i personally did not have an issue with the coffee cups- it functioned as a cup and was in keeping with the decor. It’s a cup?! Staff were in hand and hot food option was topped up regularly. My child ate very well in the morning, which is a first for us.
The room was spacious, warm, comfortable and clean. Plenty of towels, hot god shower and the bed was comfortable. If you wanted your room cleaned,you merely hung a sign on your door-perhaps this was why some reviews state it wasn’t done? All welcome information can be accessed by the TV in the room.
Drinks in the bar-friendly service with a smile and professional service. Prices were reasonable for a hotel. Service for food was great, again, staff were very friendly, had a chat and were very approachable. They also didn’t mind making sure plates were not cleared mid meal due to having to do the usual mid meal, child toilet trips! Food was delicious and a kids menus - 10 pounds for two courses- available with a good selection.
We had a great break away at this friendly,relaxed and blissfully professional hotel. Highly recommend- especially if you have children. More read less

Afternoon Tea I visited here with family for a birthday celebration and we had ... read moreI visited here with family for a birthday celebration and we had afternoon tea.
It was delicious and well priced at £13 per head.
Parking was free and you get it validated at reception.
It's a great location and very easy to get too. Staff were nice too. read less

Excellent This was our third visit to the Bliss. Lovely, spacious room with... read moreThis was our third visit to the Bliss. Lovely, spacious room with a view out to the boating lake, and a king size bed. Everywhere was spotlessly clean. Enjoyed the breakfast and was impressed with the Covid measures still in place. Will definitely return soon! read less

Lost property Having had a fabulous stay over two nights over New year's eve,I ... read moreHaving had a fabulous stay over two nights over New year's eve,I realised
on my next weekend away I had left my best shoes in the hotel room.
One e mail message to post property and they have been returned.
A massive thanks to all the staff involved , I will be sure to thank them personally on my next stay there.
All the best
Tony More read less

Outstanding stay with an amazing view We stayed at the bliss 15/02/22 to celebrate my husbands birthday... read moreWe stayed at the bliss 15/02/22 to celebrate my husbands birthday,the whole experience was first class, the staff and service was fantastic, staff where very attentive and delivered a great service , good service needs to be more openly thanked. We had evening meal three courses which was cooked to perfection, compliments to the chefs. breakfast was great, everything you would require . We will definitely be back and will be recommending to friends and family. We both felt safe and well rested. Nothing was to much trouble for the staff. THANK YOU BLISS read less

Excellent stay for business trip. Really don’t understand the poor reviews on this hotel. I couldn’... read moreReally don’t understand the poor reviews on this hotel. I couldn’t fault a single aspect of it. Friendly staff, spotlessly clean throughout, modern room, comfy bed, excellent shower, great breakfast. Location is superb. Free underground car park. Cannot recommend highly enough. read less

Another great time We stayed on the 13’th Of Jan for 4 nights, having stayed many ma... read moreWe stayed on the 13’th Of Jan for 4 nights, having stayed many many times before once again everything was just perfect. From reception a wonderful welcome has always. We stayed in a waterfront suite room very good, breakfast and dinner all good, restaurant and bar staff excellent.All the staff are pleased to do whatever they can for you,we felt covid safe at all times.Looking forward to our next visit thank you to all the Bliss team From Malcolm and Susan. read less

This is Bliss Certainly lives up to its name. Great service. Plenty choice for ... read moreCertainly lives up to its name. Great service. Plenty choice for breakfast. Rooms spacious and very clean. Beds really comfy.Big bath and shower. All soap shampoo conditioner and moisturiser supplied. Tea coffee biscuits in room also.Hotel itself is very modern and clean. read less

15th January We stayed on the 15th Jan in "The Other Penthouse". Be... read moreWe stayed on the 15th Jan in "The Other Penthouse". Beautiful room with an amazing bathroom, very large shower, bath and under floor heating. The restaurant and bar area are very spacious with an outdoor terrace. A special thanks to Maria and Rhonda who work on Reception they are very helpful and nothing was to much trouble. Would highly recommend staying here, great hotel and a central point for all things in Southport. More read less

Amazing Hotel Have stayed here several times with the family , most recently in... read moreHave stayed here several times with the family , most recently in November and just booked to go back this easter .
Hotel is always spotless , food /breakfast excellent and great location.
Dealt with Sara when booking and couldn't do enough for us ....slight hiccup during stay but was rectified immediately which by her and made sure our stay was more enjoyable. read less

Gorgeous venue I attended for event photography. The food look an... read moreGorgeous venue I attended for event photography. The food look and smelt amazing and the staff were lovely. Gorgeous views of the Marine Lake. read less

Highly recommended With a fabulous lakefront position in Southport this modern, quir... read moreWith a fabulous lakefront position in Southport this modern, quirkily designed hotel has excellent rooms, large, airy dining room and great bar area. The food and drinks are decently priced too for a hotel and very tasty. Above all, the staff are wonderful. read less

Comfortable overnight stay, room with a view! Easy to park on roa... read moreComfortable overnight stay, room with a view! Easy to park on road outside, free from 6pm-8pm so avoided need for hotel carpark cost. Excellent breakfast selection. Small but welcome gym with 4 pieces of kit in it. Only very light duvet supplied. We weren't cold, but ask if you are used to heavier covers on the bed. read less

A great stay Had a two night stay and the staff both at reception and breakfas... read moreHad a two night stay and the staff both at reception and breakfast were most welcoming and efficient. Room on the third floor spacious and very clean as you expect from Bliss and can highly recommend. Secure parking also onsite. read less

Beautiful new hotel, excellent parking, fabulous location with se... read moreBeautiful new hotel, excellent parking, fabulous location with sea views, large clean rooms, no fridge but staff will provide ice on request. Tea and coffee in room, and 'Betty the room service robot on call for drinks and food direct to your room, quirky but nice. Electric bike hire was a bonus £30 for half day. Good food and cocktails, will definitely be back when next in Southport. read less

Could not fault this hotel . We booked here as Liverpool centre was too expensive. We got the ... read moreWe booked here as Liverpool centre was too expensive. We got the train into Liverpool city centre and back after Xmas shopping.
The room was huge , spotless, good tv. Huge towels , excellent shower.
Easy check in and out. Friendly staff . Great stay read less

Amazing stay Myself and partner stayed at the bliss for two nights in a superi... read moreMyself and partner stayed at the bliss for two nights in a superior double room and it was amazing we could not fault it.. we was made to feel very welcome from the minute we checked in to going home..We have booked again for February 2022 and taking my brother with us to show him how amazing the bliss hotel is..we have only booked for standard double rooms so hopefully they will also be nice.. can’t wait to go back.. read less

Can't wait to stay again! Thank you so much Bliss for an amazing stay!
We had a lovely ni... read moreThank you so much Bliss for an amazing stay!
We had a lovely night away, the room was stunning (the other penthouse) worth every penny!
We stayed in the room mostly to make the most of it, just went down briefly for food and drinks, the cocktails were delicious! Evening dinner and breakfast spot on!
The staff were all lovely and accommodating, the only thing I was gutted about was having to leave.
We will definitely come again! read less

A Great Day Trip We visited Southport and Roof Garden at this hotel on a Sunday af... read moreWe visited Southport and Roof Garden at this hotel on a Sunday afternoon. The weather was very good. The sun was in and out of the clouds and the temperature mild ... you could even see Blackpool in the distance. We had nice selection of drinks on the terrace, overlooking Marine Lake. The view was fantastic. At the lake's distant end we could see people enjoying the swan and flamingo pedalos. While, directly below us we watched repeatedly the jet boats making the rounds of the lagoon. The bar staff were very friendly and accommodating. It was a superb day out ... we were just sorry to have missed the British Lawn Mower Museum. Perhaps next time. More read less

Shenanigans in Southport We stay relatively regularly at the hotel and it's definitely our... read moreWe stay relatively regularly at the hotel and it's definitely our favourite spot in Southport. On this stay we did have a minor issue with the noise from an event but I'm not writing about this in a negative way, this review is to point out how well the hotel dealt with the complaint, just down to a little miscommunication is all. We couldn't be happier with the way it was sorted for us and can't wait for our next stay ( two more before the end of the year ) It's been a tough year for the business and we totally understand sometimes you have to try new ways of bringing people through the doors. Would also like to say how great the staff are at the bar and the breakfast team. Always friendly and very helpful. See you soon More read less

Fantastic view Stayed for the weekend in the Penthouse & was mesmerised by t... read moreStayed for the weekend in the Penthouse & was mesmerised by the fantastic view.
The room was beautiful & spacious with a comfy sofa & chair, & the bed was so comfortable I didn’t want to get up in the morning.
The view was fabulous & we could see right to Blackpool!

Breakfast was explained to us the first day, & was OK.
The staff were all young but courteous & pleasant.

My only disappointment was that Betty the robot wasn’t around for room service as we had to work from our room Monday morning & I had to fetch what I could carry in a paper bag.

Still had a wonderful weekend in Southport & would stay again. More read less

Perfect Stay Who,d have through we had such a Instagramable spot right on my d... read moreWho,d have through we had such a Instagramable spot right on my doorstep?

On arrival, we were met by Lisa who made sure we had everything we needed for the perfect stay. She gave me a tour of the hotel and told me about how the hotel has been designed and what plans they have next. While speaking to her, you could tell how much she loved doing her job and how proud she was to work here, which was so nice to see.

Each area of the hotel is bold, exciting and you can see how much love and thought has gone in to the whole place - it’s stunning and an ideal place to be for the best Instagram posts! I even got to meet their room service Robot called Betty, who is one of a kind and the first to hit the U.K.!

We stayed in The Other Penthouse and as you can see by the pics, this room is unreal and I have to say it’s one of the best rooms, If not hotels, that I’ve stayed in. The room has underfloor heating, his and hers sinks, a huge bath, double shower, fabulous views from your very own balcony and a GIGANTIC European King-Sized bed! What more could you need?

A huge thank you to the team who are a perfect select for such a beautiful hotel, each one we came across was so polite and courteous. And an even bigger thanks to Lisa for making us feel so welcome and ensuring we had the best time possible. We can’t wait to return already! read less

Great hotel good nights sleep!!! Chose this hotel as it was close to the prom but out of the town ... read moreChose this hotel as it was close to the prom but out of the town centre by a few minutes, upon arriving was warmly greeted by staff and given our key. Felt very safe as you need a key to use the lifts and entering the room. We had a superior room which was large airy and very clean had a king size bed, Nespresso machine kettle etc. Bathroom was also large enough to move around in without feeling claustrophobic. We didn’t have an evening meal at the hotel but the menu looked ok although a little limited for us, we had a few drinks tans the price was inline with other places in the area. We returned later that evening and retired to our room. We had a great sleep the bed was so comfortable and the room was dark when the curtained were drawn which we liked. The shower worked well and there was no drop in temperature they had all the toiletries you could need if you forgot something and the towels were thick and soft not like the sandpaper ones you can get at some hotels. Went down for breakfast seen to a table quickly and was given the information about having breakfast, we went up and staff did everything for you so there was no touching by everyone only staff served the food which was good so felt a very Covid safe environment to eat in. Breakfast was delicious plenty on the plate and good quality produce too, plenty of tea and coffee on the go and as much toast as you can eat. There was a lot of choice if you didn’t want the full English. All in all we really enjoyed our stay here and would recommend this hotel to family and friends, we will almost certainly use the Bliss again when In Southport read less

One Sunday evening. Booked for one night, after visiting family locally.
Good qualit... read moreBooked for one night, after visiting family locally.
Good quality bedding, very comfortable bed. A good selection of items on the tea tray.
Lovely bathroom with Bath/shower, with a selection of toiletries.
Asked for a Marina view, which whilst wasn’t guaranteed, we were given.
Quality products on the English Breakfast- served by cheerful, friendly and efficient staff.
Extremely good value for money. read less

Excellent Sunday Deal Took full advantage of the Sunday night, breakfast, 3 course even... read moreTook full advantage of the Sunday night, breakfast, 3 course evening meal and bottle of wine deal. Have been coming for years and still the same standard. Staff are wonderful from reception, restaurant and everyone. Room very modern and quiet, evening meal was quite wonderful with great steaks, breakfast a bit busy but that is down to covid restrictions. A very very pleasant weekend Southport a bit tired but this hotel made up for it and will certainly be back. We had a blissful time. More read less